FAQ

On principle, it is prohibited to bring professional cameras and video cameras along. This mostly is due to explicit request of the organizer or the management of the respective artist.

In exceptional cases (TERRA WORTMANN OPEN, Sportevents) digital cameras (no professional equipment) fot personal use are permitted.

Proffessional equipment are cameras with interchangeable lens with a focal length above 50 mm, additional exchangeable lenses, camera bags and tripods.

As of 01.06.2011, the entrance tickets can be used as riding pass in short-distance traffic.
 
For daytime events (like the tennis tournament):
This ticket serves as riding pass at the day of the event on all busses, city railways and local trains (2. class) within the city of Bielefeld, the counties of Gütersloh, Herford, Lippe and Minden-Lübbecke and as well in the transition zone VOS-Plus of the "Sechser", being valid on the Lower-Saxonian track section of the "Haller Willem" (local train) (Osnabrück / Dissen / Bad Rothenfelde).
 
For evening events and further events (like for ex. concerts):
This ticket is valid four hours before to four hours after the event as riding pass on all busses, city railways and local trains (2. class) within the city of Bielefeld, the counties of Gütersloh, Herford, Lippe and Minden-Lübbecke and as well in the transition zone VOS-Plus of the "Sechser".

The TERRA WORTMANN OPEN is the only ATP 500-tennis tournament in Germany played on lawn.

After two challenger tournaments as part of the TAIFUN-Cup, in 1993 the first TERRA WORTMANN OPEN (formerly Gerry Weber Open & Noventi Open) were held as an ATP tennis tournament.

Several autograph sessions take place throughout the grounds every day. The daily schedule can be requested for each day from 11 o'clock on the information desk at the main entrance.

It is possible to arrive by motorhome and you can usually park this in the P3 car park area. The exact instructions on where to park will then be given by the steward(s)/security service located there. It is not necessary to make a reservation, but there are no facilities for water connections etc. in our car parks.

There is a box-office at the main entrance of the stadium ground, which opens during tournament week.
 
At the opposite of the box-office you can find deposited tickets for pick up in case you did not receive your tickets via mail.

You can watch ALL matches, also the ones on the adjacent courts. You have a fixed, numbered seat of a price category of your choice at the Stadium on the Centre Court and can go to adjacent courts at any time, to watch the matches there. Here, you can choose your seat freely.

You previously opt for a specific matchday e.g. 1. lap /Monday or quarter-final /Friday. You always purchase a day ticket for all the matches of the day. You can not buy a ticket for the match of a specific player, since the fixtures for the first lap are the result of the drawing taking place only shortly before and on the other match days the matches are carried out in K.O.-mode. Thus nobody can say in advance, which player will play on a specific day.

Qualification takes place at the weekend before beginning of the main group. It is open to public and admission is free.

You can watch the supporting programme with your ticket. Performances of artists, bands etc. take place after end of matches always on the stage in the beer garden.

No. With your VIP ticket you always have to purchase an entrance ticket. The VIP ticket only entitles to entrance into the VIP pavilion.

As soon as these information are fixed you can see them under "opening times".
 
PLEASE NOTE THAT ALTERATIONS CAN ARISE AT ANY TIME DUE TO WEATHER, TV BROADCASTING TIMES ETC.
For short-notice information, please call 0 52 01-81 80.

There are no vacancies during the tournament week at the COURT HOTEL.

The referee is seated in front of block C. The players’ benches are placed beside on right and left side. That means if you have seats in block C, you are seated behind the referee and the players; seated in block G, you see them from the front.

In the afternoons, the sun shines directly over block C. Block F, G and H are in the shadow.

No ticket holder or spectator may continually collect, disseminate, transmit, publish or release from the grounds of the Tournament any match scores or related statistical data during match play (from the commencement of a match through its conclusion for any commercial, betting or gambling purpose). The continual use of laptop computers or other handheld electronic devices within the confines (spectator area) of the tournament match courts is prohibited. The exception to this provision is properly credentialed media, tournament vendors and tournament staff when used in the performance of their duties.

Bicycles can be parked at the bicycle racks in the disabled parking area (P2). No liability will be accepted.

A five-minutes’ walk away is located the train station "Halle Westf. OWL-Arena". The local train connects the cities of Bielefeld and Osnabrück.

The lower tier of the arena is the original stadium, before it has been extended in 1993. The below stand comprises about 5.500 seats. The upper tier is the upper stand, subsequently installed together with the convertible roof on the lower tier. You can compare the seats there with the seats on the balcony of a theatre. You have to climb about 100 steps to reach the upper tier. The interior is the tennis court. Here, either a seating is set up for concerts or the standing room is located there.

No, there is no elevator.

Yes, the arena can be heated. In 2005 a heating system has been installed with infrared emitters and windblockers. However there still remain areas which can not be protected completely against draught, due to the open construction type of the arena.

The boxes are placed in front of the actual rows in the lower tier.
During the tennis tournament these are mostly sold as complete package as week- or weekend boxes incl. VIP-Catering.
For concerts, the boxes are available as standard entrance tickets. In blocks A, B and H however, these are preferentially sold in connection with the VIP packages.
The number of boxes is reduced during events taking place on the elevated sports floor (Handball, Volleyball...). Due to the floor foundation, the boxes at the longitudinal sides C and G cease to exist. Boxes then are only available at the short sides and in the corner blocks.
Almost all boxes comprise six seats. These are not numbered! In the box, you always can CHOOSE your seat FREELY!

Depending on the production, the stage is placed at the short side of the stadium in block E or is set up as centre stage in the interior.

The stadium roof is opened or closed respectively depending on weather and arrangement of stage machinery.

In both halls, various sports events, concerts and musical events take place. These events are public events for which tickets may be purchased by all interested persons. In addition, also so-called private events are organized in the halls. Among these rank corporate events, product presentations, or private events.

For safety reasons, smoking is not permitted in the halls during events.

This depends on the age of the kids. Pursuant to § 5 of the Jugendschutzgesetz (law for the protection of the youth) ("dance events ") attendance of children and adolescents under 16 years of age without being accompanied by a parent or legal guardian is not permitted - and attendance of adolescents over 16 years of age until midnight at the latest.